Shipping & Delivery

SHIPPING AVAILABILITY

We offer shipping to many destinations worldwide. Some locations may be unavailable because of carrier or product restrictions. If your destination is unavailable at checkout, please contact us for assistance.

FREE STANDARD SHIPPING

Free standard shipping is available to eligible destinations. Orders may be shipped by fulfillment partners located within or outside the United States.

ADDRESS ACCURACY

Please confirm that your billing and shipping addresses are correct before submitting your order. VoltRescue is not responsible for delays or losses caused by an incorrect address entered at checkout. If we make a shipping error, we will correct it at no additional cost.

CUSTOMS AND IMPORT FEES

International orders may be subject to customs duties, taxes, or import fees charged by the destination country. These charges are the customer’s responsibility and are not included in the purchase price.

PROCESSING AND SHIPPING TIMES

Orders are generally processed within 2–5 business days. After processing, estimated shipping time is 5–10 business days. These times are estimates and may be affected by the destination, carrier delays, customs clearance, weather, or other circumstances beyond our control.

TRACKING INFORMATION

You will receive an email containing your tracking number after your order ships. Tracking information may take 2–5 business days to appear in the carrier’s system.

If your tracking information has not updated after five business days, please contact us for assistance.

SEPARATE PACKAGES

For logistical reasons, items from the same order may occasionally arrive in separate packages.

QUESTIONS

If you have questions regarding shipping or tracking, please contact us. We will be happy to assist you.